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Customer Feedback Collection Strategy

Collecting feedback helps improve your restaurant and shows customers you value their opinion.

Custom prompt

Optimised for:
Chat GPT, Claude and Gemini

Develop a customer feedback collection strategy for [business name], a [business type] in [location], to gather insights from our [customerDemographic] and improve our service. The strategy should include both online and offline methods. Online, use tools like email follow-up surveys, social media polls, and prompts to leave reviews on platforms such as Google, Yelp, or TripAdvisor. Offline, place feedback cards on tables, add a feedback section to the receipt, or provide a quick in-person survey upon payment. Offer incentives such as ‘Get 10% off your next meal when you provide feedback’ to encourage participation. Ensure the feedback process is simple, reflects our [service] style, and emphasizes how customer input helps enhance their dining experience. Promote feedback collection through social media, email marketing, and in-store signage.

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