Gonow Luma

Shopping centres and retailers face a critical challenge: as consumers turn to AI assistants like ChatGPT, Gemini, and Perplexity for instant answers, physical stores risk becoming invisible in the digital discovery journey.

Gonow Luma is designed to change that. Launching in October 2025, it’s the world’s first AI-ready shopping-centre index and concierge platform.

At its core, Gonow Luma ingests every retailer’s catalogue, services, and promotions, then transforms this information into machine-readable formats (Schema.org / JSON-LD, AI-optimised sitemaps, APIs). This ensures your store isn’t lost in the noise — but is instead surfaced directly inside the answers customers receive from AI search.

For retailers, this means:

Effortless onboarding: Sync your POS or simply “snap & go” with shelf photos to get your catalogue AI-ready.

More footfall, less guesswork: Reach high-intent shoppers who are already nearby and actively looking for what you sell.

Promotions that matter: Get your offers in front of the right people at the right time — directly inside AI-powered recommendations.

Measurable impact: Track increases in store visits and discover exactly how AI visibility is driving sales.

On top of this foundation, centres can also activate the AI shopping concierge: a smart assistant that helps shoppers search naturally (“Where can I buy running shoes today?”), discover contextual offers, and even navigate turn-by-turn indoors.

The future of retail discovery is AI. Gonow Luma ensures your store is part of it — not left behind.